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Opening the .ZIP file

All our digital cross stitch patterns are compressed into a .ZIP file. Zipped files take up less storage space on our server and your devices, plus they download much faster.

Finding your pattern in the .ZIP file

This short video will walk you through the download and unzip process. You can also see a quick preview of one of our premium patterns as well as the Pattern Keeper chart.

Instructions for various devices

Unzipping the file is easy, and in most cases it’s simply a matter of double-clicking the .zip file, then opening the new folder. If you are having problems though, we have detailed instructions for a range of electronic devices.


Files by Google allows you to extract and view contents of compressed files on Android devices:

  1. On your Android device, open Files by Google Files Go.
  2. On the bottom, tap BrowseBrowse.
  3. Navigate to the folder that contains a .zip file you want to unzip.
  4. Select the .zip file.
  5. A pop up appears showing the content of that file.
  6. Tap Extract.
  7. You’re shown a preview of the extracted files. If you want to delete the .zip file after extraction, select the “Delete ZIP file” checkbox.
  8. Tap Done.
  9. The extracted files are saved in the same folders as the original .zip file.

Please visit the Google support website for more information.

PC (Windows)

Locate the zipped folder that you want to unzip (extract) files or folders from.

Do one of the following:

  • To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.
  • To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.

Please visit the Microsoft website for full instructions.

Apple Mac

On your Mac, do any of the following:

  • Unzip (expand) a compressed item: Double-click the .zip file.

Please visit the Apple website for full instructions.

iOS Devices

How to open a ZIP file on your iPhone, iPAD or iPod touch:

  1. Open the Files app, then find the ZIP file or archive you want to uncompress.
  2. Tap the ZIP file or archive.
  3. A folder is created containing the files. To change its name, touch and hold on the folder, then tap Rename. 
  4. Tap to open the folder.

Please visit the Apple website for full instructions.

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